If you are a customer in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order. You do not have to provide a reason.

 

To exercise your right of withdrawal for an order you have received, please complete and submit the form below.

 

After you submit the form, we will send you an e-mail confirmation message. Our team will then contact you to assist as soon as possible.

 

Please note:

 

• Unless otherwise stated, customers are responsible for return postage costs. 
• Goods must be returned in a re-saleable condition.
• Refunds will be processed once returned goods have been received in store.
• The right of withdrawal does not apply to certain excluded products, including personalised or made-to-order items. Please see our full Terms and Conditions and Returns and Refunds policy for details (links open in new window). 

 

Terms and Conditions 

Returns and Refunds