🎁 UK Orders
We aim to process all UK orders within 5-7 working days, excepting personalised or made-to-order items. These have longer timescales and may be dispatched separately.
Orders under £100 can be sent via Royal Mail First Class (£5) or tracked DHL Express (£12). Orders over £100 qualify for free DHL Express postage. We dispatch orders five days a week, Monday to Friday.
Please note that Class of 2022 Hoodies are dispatched directly by our supplier, Campus Clothing, via Royal Mail tracked. Personalised plaques are dispatched directly by our supplier, Scotcrest, via Royal Mail or by courier.
🌍 International Orders (including EU & EEA Orders)
We aim to process all international orders within 10 working days, excepting personalised or made-to-order items. These have longer timescales and may be dispatched separately.
International orders are sent via tracked DHL Express (£20). We dispatch from the Gift Shop five days a week, Monday to Friday.
Please note that Class of 2022 Hoodies are dispatched directly by our supplier, Campus Clothing, via Royal Mail's international tracked and signed service.
CUSTOMS AND IMPORT FEES: To bring us into line with new tax legislation, overseas customers will not be charged VAT (sales tax) when checking out. Depending on your country of residence you may have to pay VAT or sales taxes, plus any additional customs fees or tariffs, when your parcel arrives in the destination country. DHL Express will make you aware of any charges due as soon as they are applied by authorities in your own country. These charges will need to be settled with DHL before your order can be delivered. If your order has been sent via an alternative delivery partner for any reason, you may be contacted either by them or by your local customs authority regarding any charges.
🛒 Collect from Shop Orders
We aim to process collect from shop orders within two working days. We will let you know when your order has been processed and is ready to pick up. The shop is open for order collection from 10am to 5pm, Monday to Sunday.
📢 UK Postal Strike - dispatch and delivery delays
Orders for dispatch via Royal Mail will be affected by strike action by members of the Communication Workers Union taking place in November. Further strike action is expected to take place in December.
We will continue to process and prepare orders for dispatch during this time and parcels will be sent as soon as possible after each strike block. For further Royal Mail service updates, please check here.
Updated 22 November 2022
