All goods purchased from the GU Heritage Retail Ltd website are subject to the terms and conditions listed. In placing an order with this website, you acknowledge and accept these terms and conditions.

1. GU Heritage Retail Ltd reserves the right to revise these terms and conditions at any time.
2. Goods will be supplied after payment has been received. Your credit or debit card will be charged when you confirm your order on the website. We aim to dispatch your order within two working day. You can check your order status by clicking the link in your confirmation email. If your order is ‘awaiting stock‘ we will email you with an expected dispatch date. If you have not heard from us please email h.degroot@admin.gla.ac.uk.
3. Should you buy more than one item, we will try to send all your goods together in one package. If items are to be sent separately due to items being out of stock, we will advise you of this by email.
4. Should you buy items on separate orders, we may not be able to combine the items, and may need to charge postage separately on each order.
5. Mailing charges are based on weight. See below for our charges.

   Charges for Web orders and Mail orders

   UK
   	Weight	Charge per delivery	Delivery made by	Expected delivery time
   Band 1	up to 750g	£3.99	Royal Mail ‘Signed For’	up to 2 days
   Band 2	750-1500g	£5.99	Royal Mail ‘Signed For’	up to 2 days
   Band 3	1500-4000g	£8.99	Royal Mail ‘Signed For’	up to 2 days
   Band 4	Collection from Shop	£0.00
   EU Countries
   Band 1	up to 500g	£11.00 inc VAT	DHL	up to 4 days
   Band 2	up to 1000g	£17.00 inc VAT	DHL	up to 4 days
   Band 3	up to 1500g	£18.50 inc VAT	DHL	up to 4 days
   Band 4	up to 2000g	£20.00 inc VAT	DHL	up to 4 days
   Band 5	up to 2500g	£22.00 inc VAT	DHL	up to 4 days
   Band 6	up to 5000g	£23.50 inc VAT	DHL	up to 4 days
   Rest of the World
   Band 1	up to 500g	£15 ex VAT	DHL	up to 4 days
   Band 2	up to 1000g	£19 ex VAT	DHL	up to 4 days
   Band 3	up to 1500g	£20 ex VAT	DHL	up to 4 days
   Band 4	up to 2000 g	£23 ex VAT	DHL	up to 4 days
   Band 5	up to 2500g	£30 ex VAT	DHL	up to 4 days
   Band 6	up to 5000g	£45 ex VAT	DHL	up to 4 days

6. We may use a courier service if this is the best option for delivery. We can track your package. Please phone us on +44 141 330 5511 for assistance.
7. In all other matters, the use of the content of the GU Heritage Retail Ltd shop web pages is covered by the University of Glasgow's web and privacy policies.